These booking terms (‘Booking Terms’) are between The George Hotel (Fyne Hospitality Ltd) (referred to as ‘We’/’Us’/’Our’) named under the ‘Reservation Confirmed with’ section of the Booking confirmation (‘Booking Confirmation’) and the person or legal entity making the Booking (‘You/Your’). These Booking Terms are for the provision of accommodation services (‘Booking(s’) by Us to You. These Booking Terms are governed by English law and apply to all Bookings. By making a Booking You are deemed to accept and be bound by these Booking Terms.
Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received either:
All prices include VAT where applicable at the current rate. Prices are per room per night. Prices do not include other costs You may choose to incur during Your stay (unless otherwise stated). Prices quoted are correct (unless a pricing error occurs) only for the specific number of guests, dates, nights and rooms shown.
In the rare case that We are unable to accommodate You as per Your Booking, You will be offered alternate accommodation by Us. and if the differential is less than the original value of Your Booking a refund of the difference will be made to You.
Check-in times are specified on Your Booking Confirmation. Should You wish to check in outside of the times specified You must confirm this directly with Us. The check-out time is also specified on Your Booking Confirmation.
If You cancel Your Booking on or before the cancellation deadline specified in the Cancellation Policy section of Your Booking Confirmation (the ‘Cancellation Deadline’) a full refund will be given including any booking extras paid at the time of Your Booking.
If You cancel Your Booking after the Cancellation Deadline We reserve the right to charge You for the the full value Your booking, including any booking extras You have selected for the duration of Your stay.
Should You change the number of guests, dates, room nights or room type (“Amendment”), then the prices are subject to change.
Should You request an Amendment and should We not be in a position to accommodate Your Amendment, Your Booking will be cancelled and a full refund given to You provided that such cancellation occurs on or before the Cancellation Deadline (96 hours prior to booking arrival date), failing which the terms described in this Cancellation clause shall apply.
The total amount will be charged to Your credit or debit card at the time of Booking or on check-in. Your card statement will display Us The Inveraray Inn Ltd as the merchant of record. All additional goods and services purchased during Your stay must be paid in full directly with Us.
Other than for death or personal injury caused by Our negligence or fraudulent misrepresentation, Our total liability to You is limited to the price of the Booking and in no circumstances will We be responsible to You for any indirect or special damages.
We will not be liable for failure to provide the services to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us, including any damage to Our property by Your act, omission, default or neglect and You agree to indemnify Us and You agree to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss. Further, we reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to Our other guests.
